Privacy policy
BuyNest Privacy Policy
Last updated: July 11, 2026
This Privacy Policy describes how BuyNest (“BuyNest,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from BuyNest , or otherwise communicate with us.
By accessing or using the Site, you acknowledge the practices described in this Privacy Policy.
Personal Information We Collect
The personal information we collect depends on how you interact with our Site and services.
Information You Provide Directly
We may collect information that you provide to us, including:
- Your name, email address, telephone number, billing address, and shipping address
- Order information, including products purchased, order history, returns, refunds, and delivery details
- Customer account information, including login or authentication details
- Payment and billing information
- Information included in customer-support messages, reviews, surveys, or other communications
- Marketing preferences, such as whether you have subscribed to promotional emails
Payment information is generally processed by Shopify and our payment-service providers. We do not typically receive or store your complete payment-card number.
Information Collected Automatically
When you visit or use the Site, we and our service providers may automatically collect information such as:
- Internet Protocol address
- Browser type and device information
- Operating system
- Referring website
- Pages and products viewed
- Search activity
- Shopping-cart activity
- Dates and times of visits
- Interactions with advertisements, emails, and Site features
- Cookie and similar technology identifiers
Information Received From Other Sources
We may receive personal information from:
- Shopify, which hosts and supports our online store
- Payment processors
- Shipping and fulfillment providers
- Customer-support services
- Analytics and advertising providers
- Social media platforms
- Applications and services connected to our Shopify store
We may also receive order status, tracking information, fulfillment updates, inventory information, return decisions, and delivery details from our dropshipping suppliers, sourcing agents, warehouses, and shipping partners.
How We Use Personal Information
We may use personal information to:
- Process payments and fulfill orders
- Arrange shipping and delivery
- Manage returns, replacements, refunds, and cancellations
- Create and administer customer accounts
- Communicate about orders, products, services, and policy updates
- Respond to questions and customer-support requests
- Personalize the Site and improve the shopping experience
- Measure Site performance and understand customer activity
- Send marketing communications where permitted
- Display or measure advertising
- Detect fraud, abuse, security threats, and other harmful activity
- Protect our customers, business, and legal rights
- Comply with applicable legal, tax, accounting, and regulatory obligations
Cookies and Similar Technologies
We, Shopify, and our service providers may use cookies, pixels, tags, software development kits, and similar technologies.
These technologies may be used to:
- Keep the Site functioning properly
- Remember your preferences and shopping cart
- Authenticate customer accounts
- Understand how visitors use the Site
- Improve Site performance
- Personalize content
- Measure marketing campaigns
- Deliver advertising
You may manage certain cookie choices through our cookie banner, where available, or through your browser settings. Blocking some cookies may prevent certain parts of the Site from functioning correctly.
How We Disclose Personal Information
We may disclose personal information to:
Shopify
Our store is hosted by Shopify. Shopify processes personal information to provide its ecommerce platform, checkout, security, analytics, and related services.
For more information, review the Shopify Consumer Privacy Policy.
Service Providers
BuyNest works with third-party suppliers, sourcing agents, warehouses, dropshipping platforms, fulfillment providers, and shipping carriers to process and deliver customer orders.
These partners may include CJdropshipping, USAdrop, and other selected domestic or international suppliers and fulfillment providers.
To fulfill an order, we may provide these partners with information reasonably necessary to process and deliver the purchase, including:
- Customer name
- Shipping and delivery address
- Telephone number
- Email address, when required for delivery or order communication
- Order number
- Products, quantities, variants, colors, or sizes ordered
- Delivery notes and shipping instructions
- Information required to process a return, replacement, refund, or delivery claim
These partners may use the information to source products, process orders, package goods, ship purchases, provide tracking, complete customs documentation, manage returns, and resolve delivery issues.
Our suppliers and fulfillment partners are not authorized by BuyNest to use customer information for their own unrelated marketing purposes.
Full payment-card details are generally processed by Shopify and authorized payment providers and are not normally shared with our product suppliers.
CJdropshipping and USAdrop maintain their own privacy policies governing information they process through their platforms.
Advertising and Business Partners
We may disclose identifiers, device information, browsing activity, purchase activity, or similar information to advertising, analytics, and marketing partners.
Depending on applicable law, some of these disclosures may be considered a “sale,” “sharing,” or processing for targeted advertising even when money is not exchanged.
Legal and Business Purposes
We may disclose personal information when reasonably necessary to:
- Comply with laws, regulations, court orders, or legal processes
- Respond to lawful government requests
- Protect the rights, safety, and property of BuyNest, our customers, or others
- Investigate suspected fraud, abuse, or security incidents
- Enforce our agreements and policies
- Complete a merger, sale, financing, restructuring, acquisition, bankruptcy, or transfer of business assets
We do not rent personal information to third parties.
Advertising and Your Privacy Choices
We and our partners may use information about your activity to personalize or measure advertising.
Where required by applicable law, you may opt out of the sale or sharing of personal information or its use for targeted advertising through the Your Privacy Choices or data-sharing opt-out link displayed in our Site footer.
You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email. You may still receive non-promotional communications relating to orders, accounts, security, or customer support.
Customer Reviews and Public Content
Information you submit in a product review, testimonial, social media post, or other public area may be visible to other users.
Do not include sensitive personal information in publicly visible content.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our products and services
- Maintain customer and order records
- Complete transactions
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Meet legal, tax, accounting, and regulatory requirements
Retention periods may vary depending on the type of information and the reason it was collected.
Your Privacy Rights
Depending on where you live and applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Obtain a portable copy of certain information
- Opt out of the sale or sharing of personal information
- Opt out of targeted advertising
- Limit certain uses of sensitive personal information
- Withdraw consent where processing is based on consent
- Appeal a decision concerning a privacy request
- Receive equal service and pricing without unlawful discrimination for exercising privacy rights
To submit a request, email:
We may need to verify your identity before completing a request. We may also deny or limit a request where permitted by law, including when information must be retained for legal, fraud-prevention, security, or transaction-record purposes.
An authorized agent may submit a request on your behalf where permitted by law. We may require proof of authorization and verification of your identity.
Shopify provides tools that allow merchants to request, export, or erase certain customer data when responding to valid privacy requests.
Children’s Privacy
Our Site and products are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so that we can review and delete it where appropriate.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no website, electronic communication, storage system, or transmission method can be guaranteed to be completely secure.
International Data Transfers
BuyNest serves customers in the United States but may work with suppliers, warehouses, technology providers, and fulfillment partners located in the United States, China, and other countries.
As a result, customer information may be transferred to, stored in, or processed in countries outside the customer’s state or country of residence. The privacy and data-protection laws in those locations may differ from the laws where the customer lives.
We disclose only the information reasonably necessary for order processing, fulfillment, shipping, customer support, fraud prevention, returns, and legal compliance. Where required by applicable law, we and our service providers may use appropriate safeguards for international transfers.
Shopify itself also operates globally and provides information about how it handles international data transfers.
Third-Party Websites
Our Site may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, accuracy, or practices of third-party websites. Review their privacy policies before providing them with personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to:
- Our business practices
- The services and apps we use
- Legal or regulatory requirements
- Our Site functionality
The revised policy will be posted on this page with an updated “Last updated” date.
Contact Us
BuyNest remains the primary point of contact for questions concerning your order or personal information, even when a third-party supplier or fulfillment provider processes or ships the order.
For privacy questions or requests, contact:
BuyNest Customer Support
Email: buynest1.store@gmail.com